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You probably would never think of returning your Bumba Bella Dress, but if you find that the item you received is not exactly as it was described, please immediately return it to us for a FULL refund of your purchase price.

You MUST report the problem within 24 hours, and return the product within 3 days, UNUSED, and in the same condition it was shipped. You pay shipping.

Items damaged in shipment may NOT be returned, contact the shipper.

RETURN POLICY: If you receive a wrong or defective item please email us immediately at returns@bumbabella.com giving the reason for the return. Only afterwards please return the item including the shipping label and a copy of the email sent to returns describing the problem along with the RETURN Material Authorization number(RMA number).

Our goal is to make sure you get exactly what you ordered so there is never a need to return anything.

 We will do our best to correct any misshipped items.  Damage in shipping is the shippers responsibility. We urge you to purchase insurance for that reason. Products must be returned in the same condition shipped. This includes any boxes, packing materials, wrappers, cartons, instruction manuals, warranty cards, etc.

Products must be in their original condition without shipping damage, markings, tape, folds or defacing. You will need to include the item number on the inside of the box.

No refunds on custom made or made-to-order products, but we are willing to place the item, if unused, 'for sale', 'on consignment' for you, and send you the proceeds, if and when it sells. Be aware that since it is no longer 'made-to-order', the price will be lower.

Products returned in damaged condition will be discarded and no credit will be issued. Items returned without item number or reason for return will cause delays in processing or even discarded.

Please follow the instructions given above so that the process runs smoothly.

1. Please press the appropriate choice and press the Submit button.

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