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Why buy from us

Why Buy From Bumba Bella?

 

Thanks for visiting the Bumba Bella web site!

We realize that there are other sites that sell smocked dresses.

 

Now that you are here, we have nine (9) good reasons for you to buy Bumba Bella’s hand smocked dresses from our site.

 

  1. Customer Care – We challenge you to find better customer care anywhere. When you have a question about an order or a hand smocked dress our Customer Care team is ready with a rapid, knowledgeable, courteous response. Send us email any time. We will do our best to resolve of your concerns.
  2. Flexible – You can choose one of our ready-made dresses or you can design your own dress. Choose the fabric you like, the colors you like. We will make what you want. We will send you pictures as we work on your dress and if you change your mind about some design feature, we can change [extra charges may apply however].
  3. Ironclad Guarantee – We want you to be 100% satisfied. If you are disappointed with your hand smocked dress, if it does not match the description, contact us within 24 hours to arrange for return. It must be returned, unused and undamaged. Shipping damages are the shipping companies responsibility. We will also accept returns on custom orders but the deposit will not be refunded.
  4. Privacy Protection – All Bumba Bella orders are secure transactions. And we never make customer’s names available to anyone. We never spam. We have taken the Boulder Pledge.
  5. Timely Shipment – We ship most orders the next working day after we receive your payment. Custom orders require a minimum of 3 weeks unless you pay for expedited service, in which case a minimum of at least one week will be required. We will discuss such cases with you individually.
  6. Commitment to Quality – Bumba Bella produces are hand smocked. We are human so there is minor stitch to stitch variation. We make the best hand smocked dresses you will find anywhere. Each dress must be good enough for our Grandchildren to wear.
  7. Hand Smocked Dresses Worth the Price – Most of us do not buy the cheapest dress available for our children because it will look cheap and will not last long. We purchase the best we can find and afford. The value our dresses provide is not in what we paid, but the comfort, reliability, and enjoyment they provide.
  8. Just the Facts – You will not find exaggerations in the descriptions of our hand smocked dresses or in our advertising. We know your time is valuable and we keep this in mind when we describe our hand smocked dresses.
  9. We Care About You – Our mission is simple: we want to make and sell the best products at competitive prices while providing outstanding service and attention to your needs. We are continually working to improve our hand smocked dresses, our web site, and our customer care. Let us know if you have any suggestions as to anything we can improve.
  10. Children's SafetyTo the best of our knowledge, Bumba Bella only uses raw materials that are safe and toxin free. In accordance with the Consumer Product Safety Improvement Act of 2008 (CPSIA), Bumba Bella, selects suppliers to ensure the delivery of products that are safe for children because Bumba Bella is committed to product safety and quality.  Although Bumba Bella does not directly test our products, you may request those General Conformity Certificates or third party testing certificates that are now available.

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